MARCO JULIUS ANDREAS BAKKARA; MASHELINA, Mashelina. Confidence-Gated Semantic Retrieval for Indonesian Customer-Service Intent Classification. JOMLAI: Journal of Machine Learning and Artificial Intelligence, [S. l.], v. 5, n. 3, p. 142–152, 2026. DOI: 10.55123/jomlai.v5i3.9547. Disponível em: https://journal.literasisains.id/index.php/jomlai/article/view/9547. Acesso em: 2 nov. 2026.