Revalino Tigor Hasudungan, Rusman Efendi Sihombing, Wulandari Asri, and Masrina Gultom. 2026. “The Consumer Journey from Purchase Decision to Word of Mouth at Esperto Cafe”. MAMEN: Jurnal Manajemen 5 (3):808-22. https://doi.org/10.55123/mamen.v5i3.8941.