Revalino Tigor Hasudungan, Rusman Efendi Sihombing, Wulandari Asri, and Masrina Gultom. “The Consumer Journey from Purchase Decision to Word of Mouth at Esperto Cafe”. MAMEN: Jurnal Manajemen 5, no. 3 (July 15, 2026): 808–822. Accessed August 8, 2026. https://journal.literasisains.id/index.php/mamen/article/view/8941.