HETTY YULIANTI SIHITE; FITRIANA BAITANU; NENSI LAPOTULO. Pengaruh Lingkungan Fisik, Kualitas Pelayanan dan Fasilitas terhadap Kepuasan Konsumen Menginap di Duolos Phos Hotel Bintan. TOBA: Journal of Tourism, Hospitality, and Destination, [S. l.], v. 4, n. 2, p. 196–202, 2025. DOI: 10.55123/toba.v4i2.5828. Disponível em: https://journal.literasisains.id/index.php/toba/article/view/5828. Acesso em: 5 mar. 2026.