PRADIPTA NUGRAHA; KANAH, Kanah; NI LUH EKA ARMONI; ELVIRA SEPTEVANY. Implementasi Kualitas Pelayanan terhadap Kepuasan Pengunjung di Bali Zoo Gianyar. TOBA: Journal of Tourism, Hospitality, and Destination, [S. l.], v. 5, n. 1, p. 34–42, 2026. DOI: 10.55123/toba.v5i1.6512. Disponível em: https://journal.literasisains.id/index.php/toba/article/view/6512. Acesso em: 16 feb. 2026.