ASUR SURYANA; IKA FITRIA HASIBUAN; SRI FEBDARINA; DINI RAMADHANI; MARYANTINA, Maryantina. Penerapan SOP Waiter/waitress terhadap Kualitas Pelayanan untuk Meningkatkan Kepuasan Tamu di Restaurant Peterseli Kitchen. TOBA: Journal of Tourism, Hospitality, and Destination, [S. l.], v. 5, n. 1, p. 63–77, 2026. DOI: 10.55123/toba.v5i1.7426. Disponível em: https://journal.literasisains.id/index.php/toba/article/view/7426. Acesso em: 16 feb. 2026.