TOBA: Journal of Tourism, Hospitality and Destination

Pengaruh Fasilitas dan Atraksi terhadap Kepuasan Pengunjung di Marcopolo Water Adventure Bogor

2024-08-19T02:57:29+00:00

The city of Bogor has a water tourist attraction, namely Marcopolo Water Adventure Bogor. The current condition has problems with facilities and attractions, which has an impact on visitor satisfaction where the available facilities and attractions receive less attention from Marcopolo Water Adventure Bogor, thus causing visitors to feel less comfortable when carrying out activities at the tourist spot, thus affecting the feelings they feel. caused by visitors. The purpose of this research is to determine the influence of facilities and attractions on visitor satisfaction at Marcopolo Water Adventure Bogor. This research uses quantitative methods with a sample of 100 visitors. This sampling technique uses purposive sampling. The data used a designed questionnaire. The data analysis method used is multiple regression analysis. The research results show that facilities and attractions influence visitor satisfaction with a significant value of 0.000 < 0.05. With the determination test results, 53.3% is influenced by this variable and the rest is influenced by other variables. The conclusion is that these changes will help visitor satisfaction by providing more facilities and more attractions to meet visitors' needs while carrying out activities at the place.

Implementasi Zero Foodwaste Sebagai Upaya Pengelolaan Foodloss dan Food Waste pada Restoran Gardenia Sintesa Peninsula Hotel Manado

2024-08-23T08:40:37+00:00

Indonesia's food waste generation is the second largest in the world after Saudi Arabia. Food waste generation in Indonesia is estimated at 300 kilograms per person per year, while in Saudi Arabia it is 427 kilograms per person per year (Luna, & Suryana, 2022). Hotel, restaurant, catering, and household waste contribute to this waste. This research was conducted to determine the importance of awareness and understanding by restaurants as one of the contributors to food waste in Indonesia related to the issue of food waste. The approach model applied is descriptive qualitative. Data is presented in descriptive form, with this approach focusing on in-depth explanation and description of the phenomenon under study. The results showed that the main factors causing food waste at Peninsula Manado hotel were inaccuracy in organising buffet set-up, and negligence from consumers who could not manage their portions properly. The implication of this research is the need to have a special management system from the hotel in reducing food loss and food waste.

Partisipasi Masyarakat dalam Pengembangan Daya Tarik Wisata Tirta Empul di Desa Manukaya, Kecamatan Tampaksiring, Kabupaten Gianyar

2024-10-19T04:27:20+00:00

A tourism village is one kind of tourism that offers tourism potential owned by a village. Manukaya Village is one of the villages that had becoming a tourism village in Gianyar Regency, Bali. One of the concepts in the development of torist villages is comminity-based development which focuses on local community participation. Thus, it is to be expected that the benefits of tourism will be more for the local community as the legal owner of the resources. This study entitled “The Participation Community in the Development Tirta Empul Tourist Attraction in Manukaya Village, Tampaksiring District, Gianyar Regency” wich has aims to (1) explain the forms of community participation in developing the Tirta Empul Tourist Attraction and (2) explain the implications of developing the Tirta Empul Tourist b Attraction. This study uses a qualitative method. Data collection is done through observation, interview, literature review. The theory used to analyze the problem in this study is the theory of participation and the theory of tourism impact. The result of this study indicate that Manukaya Tourism Village has a tourism attarction. Local communities have a role in the planning, implementation, management, and evaluation processes in the development of tourism villages. Tourism activities in the Manukaya Tourism Village also have impacts that affect the community, such as economic aspects that improve the welfare of the local community, socio-cultural aspects that influence the sustainability of the Tirta Empul Temple and environmental aspects that influence the emergence of local community awareness to maintain the cleanliness of the Tirta Empul Temple environment.

Identifikasi Indeks Kelayakan Obyek Wisata Alam Pantai Alombango dengan Pendekatan 4 A (Atracction, Accessibility, Amenity, dan Ancillary)

2024-11-20T22:05:06+00:00

The feasibility of tourism objects is important to be identified to assist in proper development planning, support local economic growth, and plan for sustainable use of resources. Alombango Beach is one of the natural tourist attractions located in Pohuwato Regency. The Alombango Beach Tourism Object has a beautiful natural charm, still natural, clean and far from the hustle and bustle of tourists because its existence is not known by the wider community, especially for prospective tourists outside the region. In its development, there are problems in the provision of facilities that are not optimal. This study aims to identify the feasibility of Alombango Beach Natural Tourism Objects with a 4 A approach (Attraction, Accessibility, Amenity and Ancillary). The approach used is mix methods. The research variables are in the form of aspects of attractions, accessibility, facilities, and service institutions (Ancillary). The results of the study show that the elements of Attraction and Accessibility have an index of 83.33% and 80%, which means that they are in the category of high index or suitable for development. Meanwhile, the amenity and ancillary elements have an index of 66.66%, which means that they are in the category of medium or not yet suitable for development. The researcher hopes that the results of this study can be used as a reference in efforts to improve existing shortcomings so that the Alombango Beach Tourism Object can be more optimal in providing a satisfactory experience for tourists who visit, thereby contributing to supporting economic growth and sustainable tourism development.

Do the Leadership Has an Impact toward Employee Performance at KUBE Hotel in Ubud?

2024-11-25T13:04:25+00:00

Employees play a crucial role in creating added value for a company through innovation, operational efficiency, and excellent customer service. Leadership factors have a significant role in determining the success of an organization's goals in building good employee performance. Motivated by several employee performance issues, this research aims to examine how the leadership style applied at Hotel KUBE, influences employee performance. The data collected in this study consist of questionnaire responses from a sample of 57 participants using purposive sampling. Purposive sampling is a non-probability sampling technique in which the researcher selects samples based on specific considerations or objectives deemed relevant to the study. The sample selection is carried out intentionally to ensure that the samples possess certain characteristics required to answer the research questions. According to the theories of Sugiyono (2017) and Etikan and Bala (2020), purposive sampling is used when researchers have specific criteria or considerations in selecting research subjects, so the selected subjects are expected to provide in-depth information. Data collection utilized Likert scale questionnaires. The data analysis technique employed simple linear regression analysis, t-test, and coefficient of determination test. Based on the analysis and discussion, it can be concluded that the Leadership Style does not have a significant influence on employee performance at Hotel KUBE, with an R2 value of 0.082 or 8.2%. The calculated t-value of -2.213 is smaller than the t-table value of 1.673, and the significance value is <α = 0.031 < 0.005.

Pengaruh Lingkungan Kerja terhadap Kinerja Karyawan di Hotel PRL

2024-11-25T13:48:07+00:00

A positive work environment, characterized by fair leadership and supportive colleagues, can enhance employee comfort and performance. Conversely, a negative work environment can hinder performance. This study aimed to examine the influence of the work environment on employee performance at Hotel PRL. The study population comprised 582 employees at the supervisor and staff levels, with a sample of 85 respondents selected through probability sampling using proportionate stratified random sampling. Data were collected through a questionnaire with a 5-point Likert scale to measure 24 statement items. Data analysis techniques employed included simple linear analysis, t-test, and the coefficient of determination, processed using SPSS version 29. The results showed that the work environment had a positive and significant effect of 79.8% on employee performance. This highlights the importance of creating a conducive work environment to improve employee performance, especially since the average employee performance scores in 2022 and 2023 were still below the established standards, despite the positive influence of the work environment..

Pengaruh Gaya Kepemimpinan terhadap Turnover Intention Karyawan Hotel GI di Denpasar Bali

2024-12-06T06:51:29+00:00

This study aims to analyze the influence of leadership style on employee turnover intensity at Hotel GI, Bali. The sample consisted of 47 respondents selected using stratified random sampling. This technique is appropriate due to the heterogeneous population with distinct subgroups, ensuring proportional representation. Data collection was conducted through questionnaires with a Likert scale. Leadership style was used as the independent variable and turnover intention as the dependent variable. Validity and reliability tests were carried out to ensure a robust research instrument (Cronbach's Alpha > 0.8). Simple linear regression analysis showed that leadership style has a significant negative effect on turnover intention (R = 62.5%). This means that the application of better leadership styles can reduce employees' desire to leave the organization. This research result is in line with the Leader-Member Exchange (LMX) theory which emphasizes the positive impact of a strong relationship between leaders and employees on job satisfaction and retention. This study also supports previous research on the role of transformational leadership in reducing turnover. It is recommended that leaders implement clear and directed leadership styles to minimize misunderstandings and improve employee retention..