TOBA: Journal of Tourism, Hospitality and Destination <table style="height: 50px; vertical-align: middle; border-bottom: 3px solid #ffffff; background-color: #00ff94; width: 100%; border: 0px solid black; box-shadow: 1px 1px 5px 2px;" border="0" width="100%" rules="none"> <tbody> <tr> <td width="170" height="100"><img src="" alt="" /></td> <td> <table class="data" style="background-color: #00ff94;" border="0" width="100%"> <tbody> <tr valign="top"> <td width="30%"><strong>Journal Title</strong></td> <td>:</td> <td width="70%">TOBA</td> </tr> <tr valign="top"> <td width="30%"><strong>Subjects</strong></td> <td>:</td> <td width="70%">Journal of Tourism, Hospitality, and Destination</td> </tr> <tr valign="top"> <td width="30%"><strong>Language</strong></td> <td>:</td> <td width="70%">Indonesia and English</td> </tr> <tr valign="top"> <td width="30%"><strong>ISSN</strong></td> <td>:</td> <td width="70%">2828-4100 (Electronic Media)</td> </tr> <tr valign="top"> <td width="30%"><strong>Frequency</strong></td> <td>:</td> <td width="70%">4 issues per year (Februari, Mei, Agustus dan November)</td> </tr> <tr valign="top"> <td width="30%"><strong>DOI</strong></td> <td>:</td> <td width="70%"><a href=""><span style="color: #000000;"></span></a></td> </tr> <tr valign="top"> <td width="30%"><strong>Publisher</strong></td> <td>:</td> <td width="70%">Yayasan Literasi Sains Indonesia</td> </tr> <tr valign="top"> <td width="30%"><strong>Editor-in-chief</strong></td> <td>:</td> <td width="70%">Sabam Syahputra Manurung, S.Sos., M.Si</td> </tr> <tr valign="top"> <td width="30%"><strong>Email</strong></td> <td>:</td> <td width="70%"></td> </tr> <tr valign="top"> <td width="30%"><strong>Citation Analysis</strong></td> <td>:</td> <td width="70%"><a href=";hl=en" target="_blank" rel="noopener"><span style="color: #000000;">Google Scholar</span></a></td> </tr> </tbody> </table> </td> </tr> </tbody> </table> <p align="justify">TOBA (Journal of Tourism, Hospitality, and Destination) merupakan wadah publikasi naskah ilmiah dengan tema utama berkaitan dengan tourism, hospitality and destination yang diterbitkan 4 (empat) kali dalam setahun, yaitu pada bulan Februari, Mei, Agustus dan November. Naskah yang dipublikasikan merupakan hasil temuan, penelitian, rekomendasi, praktik lapangan, maupun sharing pengalaman dari akademisi, mahasiswa, praktisi dan stakeholder lainnya untuk kemajuan kepariwisataan Indonesia. Cakupan Jurnal ini merupakan publikasi ilmiah dengan tema kajian kepariwisataan yang ditelaah secara multidisiplin.</p> Yayasan Literasi Sains Indonesia en-US TOBA: Journal of Tourism, Hospitality and Destination 2828-4100 Analisis Potensi Wisata Pantai Sebanjar Kecamatan Abal Kabupaten Alor 2023 <p><em>Alor Regency is one of the regencies that has a lot of tourism potential and is also known as the land of a thousand mokos, therefore Alor is famous for its</em> <em>heaven in the east of the sun. According to the task obtained: This research was carried out in the village of Alor Besar Kec.ABAL with the title Analysis of the tourism potential of the Sebanjar beach. can spoil our eyes when we are there, the facilities that are offered are extraordinary where the local community organizes the tour very well. Sebanjar tourism looks crowded with visitors on holidays. On weekdays, visitors are not too crowded. To enter, visitors can pay a nominal fee of Rp. 2,000/person if seen from visitor data. Sebanjar beach tourism also provides facilities for visitors if they want to stay where there are eight villas. And there is also a cafe that provides typical food.</em></p> Yohanis Duil Melki Imamastari Puling Tang Petrus Mau Tellu Dony Wanda rosiana Moulaa Rumi Magdalena Tay Copyright (c) 2023 Yohanis Duil, Melki Imamastari Puling Tang, Petrus Mau Tellu Dony, Wanda rosiana Moulaa, Rumi Magdalena Tay 2023-08-28 2023-08-28 2 3 30 33 10.55123/toba.v2i3.2417 Evaluasi Standar Operasional Prosedur Kerja Housekeeping Departement dalam Penyediaan Kelengkapan Guest Supplies di Hotel Four Seasons Jakarta <p><em>Product and service quality in hospitality has an important role. Providing good service quality will lead to satisfaction for guests who stay overnight. Therefore, standard operating procedures for handling the completeness of guest equipment must be considered in preparing it. The purpose of this study was to find out the handling of guest equipment inventory in each room of the guests who stay so that guests feel satisfied and they will come again and will sell the hotel to family and friends. This research method uses a descriptive approach to finding service and hospitality to guests in creating guest satisfaction by providing lodging services and offering a variety of complementary facilities, such as restaurants, cafes, meeting rooms, and other services. The study results indicated that there were inventories that were not by standard operating procedures. The occurrence of a shortage of guest equipment in guest rooms could have an impact on decreasing the services provided by the hotel. Solutions made by housekeeping in dealing with the shortage of guest equipment in rooms had to be addressed immediately to ensure guest satisfaction was maintained. In addition, it is important to note that the goal of the hospitality industry is to create a pleasant experience for guests who stay. In this case, service and hospitality to guests is crucial. Through good service quality, guests will feel valued and cared for, so they will tend to return to stay at the hotel and even promote it to their family and friends and it is hoped that these things can help improve service quality and guest satisfaction.</em></p> Latif Latif Gilang Permana Copyright (c) 2023 Latif Latif, Gilang Permana 2023-08-28 2023-08-28 2 3 34 43 10.55123/toba.v2i3.2430 Dampak Membuang Sampah di Pesisir Pantai Binongko, Kelurahan Kalabahi Kota, Kecamatan Teluk Mutiara <p><em>Binongko Beach is one of the areas located in the Kalabahi Kota Village, Teluk Mutiara District, Alor Regency, East Nusa Tenggara. This beach is one of the beaches that looks very dirty because it is filled with a lot of garbage, there is a lot of trash scattered on the coast. This research will be carried out using qualitative methods as research observations, the purpose of researchers conducting research using a qualitative approach is to observe, explain, describe, describe critically, or describe a social phenomenon that occurs and researchers want to find information from this research about the coast. beach full of trash. The observation results show that the garbage scattered on the coast of Binongko Beach is waste generated from the surrounding community (organic and non-organic waste) and from ditch disposal from a hotel right opposite the beach. Based on the data obtained through observation and interviews, that is, every day the people on the coast of Binongko,litter the coast due to the unavailability of waste facilities and infrastructure provided by the government. which has an impact on environmental pollution such as garbage scattered along the coast, not only environmental pollution but has an impact on public health in the form of the emergence of diseases such as diarrhea.</em></p> Merlinda Thabita Mapada Melki Imamastri Puling Tang Nehemia Fanpada Ita Trisnawati Malaipada Karolina Milenia Parera Copyright (c) 2023 Merlinda Thabita Mapada, Melki Imamastri Puling Tang, Nehemia Fanpada, Ita Trisnawati Malaipada, Karolina Milenia Parera 2023-08-28 2023-08-28 2 3 44 49 10.55123/toba.v2i3.2501