Optimasi Kinerja Karyawan Sektor Konstruksi melalui Humble Leadership: Peran Mediasi OCB dan Employee Engagement

Authors

  • Nelci Selan Universitas Esa Unggul
  • Unggul Kustiawan Universitas Esa Unggul

DOI:

https://doi.org/10.55123/insologi.v5i1.6969

Keywords:

Leader Humility, Job Satisfaction, Employee Engagement, Organizational Citizenship Behavior, Employee Performance

Abstract

This study aims to examine the influence of Leader Humility on Job Satisfaction, Employee Engagement, Organizational Citizenship Behavior (OCB), and Employee Performance in construction companies located in Tangerang. The research approach used is quantitative with the Structural Equation Modeling (SEM) method. Data were collected through online questionnaires using Google Forms, which were distributed to 250 respondents working in various construction companies in Tangerang. Data analysis was conducted using SmartPLS 4.0 software to test the relationship between variables and the validity of the model. The results show that Leader Humility has a significant positive influence on Job Satisfaction, Employee Engagement, and OCB, which in turn contribute to improving Employee Performance. However, the research findings also show that Job Satisfaction does not have a direct influence on Employee Performance, although it plays a role in shaping extra work behavior through OCB and Employee Engagement. These findings provide important insights for managers and organizational leaders, that the implementation of Humble Leadership can be an effective strategy to improve overall employee performance, through increased engagement, satisfaction, and proactive behavior within the organization.

Downloads

Download data is not yet available.

References

Afram, J., Manresa, A., & Mas-Machuca, M. (2022). The impact of employee empowerment on organisational performance: The mediating role of employee engagement and organisational citizenship behaviour. Intangible Capital, 18(1), 96–119. https://doi.org/10.3926/ic.1781

Afshan, G., Kashif, M., Khanum, F., Khuhro, M. A., & Akram, U. (2021). High involvement work practices often lead to burnout, but thanks to humble leadership. Journal of Management Development, 40(6), 503–525. https://doi.org/10.1108/JMD-10-2020-0311

Aggarwal, A., & Mittal, A. (2021). Modeling the Effect of Organizational Justice on Employee’s Well-Being, Organizational Citizenship Behavior and Turnover Intentions through Employee Engagement. The Open Psychology Journal, 14(1), 238–248. https://doi.org/10.2174/1874350102114010238

Ansong, A., Owusu, S. A., Ansong, L. O., & Andoh, R. P. K. (2024). Leader humility and organisational citizenship behaviour: the mediating roles of job satisfaction and employee engagement. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2358166

Awalia, F. Y., & Yanuar, Y. (2024). the Influence of Employee Engagement and Organizational Support on Employee Performance Mediated By Organizational Citizenship Behavior. International Journal of Application on Economics and Business, 2(2), 3308–3317. https://doi.org/10.24912/ijaeb.v2i2.3308-3317

Berhanu, K. Z. (2023). Mediating role of job satisfaction on the relation between staff development and performance. Cogent Education, 10(1). https://doi.org/10.1080/2331186X.2023.2207408

Carden, L., Maldonado, T., Brace, C., & Myers, M. (2021). Fostering Innovation Through Humble Leadership and Humble Organizational Culture. Journal of Business Strategies, 38(2), 73–94. https://doi.org/10.54155/jbs.38.2.73-94

Casu, G., Mariani, M. G., Chiesa, R., Guglielmi, D., & Gremigni, P. (2021). The role of organizational citizenship behavior and gender between job satisfaction and task performance. International Journal of Environmental Research and Public Health, 18(18). https://doi.org/10.3390/ijerph18189499

Ding, H., Yu, E., Chu, X., Li, Y., & Amin, K. (2020). Humble Leadership Affects Organizational Citizenship Behavior: The Sequential Mediating Effect of Strengths Use and Job Crafting. Frontiers in Psychology, 11(February), 1–11. https://doi.org/10.3389/fpsyg.2020.00065

Dlamini, P. N. T., & Mhandu, J. (2024). An Investigation into the Effectiveness of the Current Performance Appraisal System and Its Contribution to Employee Performance for National Health Laboratory Services Employees at Amajuba-Mzinyathi and Umkhanya-Zulu Business Units, Kwazulu-Natal Region. African Journal of Development Studies (Formerly AFFRIKA Journal of Politics, Economics and Society), 14(1), 151–182. https://doi.org/10.31920/2634-3649/2024/v14n1a8

Ete, Z., Sosik, J. J., Cheong, M., Chun, J. U., Zhu, W., Arenas, F. J., & Scherer, J. A. (2020). Leader honesty/humility and subordinate organizational citizenship behavior: a case of too-much-of-a-good-thing? Journal of Managerial Psychology, 35(5), 391–404. https://doi.org/10.1108/JMP-10-2019-0557

Ghasemy, M., & Elwood, J. A. (2023). Job satisfaction, academic motivation, and organizational citizenship behavior among lecturers during the COVID-19 pandemic: a cross-national comparative study in Japan and Malaysia. Asia Pacific Education Review, 24(3), 353–367. https://doi.org/10.1007/s12564-022-09757-6

Gorondutse, A. H., & Hilman, H. (2019). Does organizational culture matter in the relationship between trust and SMEs performance. Management Decision, 57(7), 1638–1658. https://doi.org/10.1108/MD-05-2018-0557

Hair, J. ., Black, W. C., Babin, B. J., & Anderson, R. E. (2013). Multivariate Data Analysis. In Exploratory Data Analysis in Business and Economics. https://doi.org/10.1007/978-3-319-01517-0_3

Hair, J. F., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3). https://doi.org/10.1016/j.rmal.2022.100027

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Hassan, S., Nasim, H., Shah, M., Ishaque, A., & Fiza, M. (2023). The bright and dark side of humble leadership for project success: A conservation of resources perspective. Cogent Business and Management, 10(2). https://doi.org/10.1080/23311975.2023.2249559

Jufrizen, Farisi, S., Hasibuan, J. S., & Gunawan, A. (2024). Factors affecting organizational citizenship behavior of budget hotel employees in Indonesia: Examining the mediating role of work engagement and affective commitment. Problems and Perspectives in Management, 22(1), 549–561. https://doi.org/10.21511/ppm.22(1).2024.44

Khairy, H. A., Agina, M. F., Aliane, N., & Hashad, M. E. (2023). Internal Branding in Hotels: Interaction Effects of Employee Engagement, Workplace Friendship, and Organizational Citizenship Behavior. Sustainability (Switzerland), 15(5). https://doi.org/10.3390/su15054530

Knezović, E., & Dilovic, A. (2020). Work-Related Outcomes : the Case of Bosnia and Herzegovina. Jornal of Contemporary Management Issues, 25(2), 133–150.

Kustiawan, U., Marpaung, P., Lestari, U. D., & Andiyana, E. (2022). The Effect of Affective Organizational Commitment, Job Satisfaction, and Employee Engagement on Job Happiness and Job Performance on Manufacturing Company in Indonesia. WSEAS Transactions on Business and Economics, 19, 573–591. https://doi.org/10.37394/23207.2022.19.52

Li, L., Zheng, X., & Zhang, Q. (2022). Does leaders’ adoption of employee voice influence employee work engagement? Personnel Review, 51(2), 683–698. https://doi.org/10.1108/PR-04-2020-0262

Lin, L. L. C., Irawan, A. P., Anggarina, P. T., & Hung, C.-P. (2020). The Relationship Between Transformational Leadership and Organizational Commitment: Mediating Effect of Job Satisfaction. Atlantis Press, 145(Icebm 2019), 307–314. https://doi.org/10.2991/assehr.k.200316.330

Luo, Y., Zhang, Z., Chen, Q., Zhang, K., Wang, Y., & Peng, J. (2022). Humble leadership and its outcomes: A meta-analysis. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.980322

Magyar, L. A. (2022). Examing Leadership Behavior on Employee Engagement: A Quantitative Study of Lead with Humility and Respect Every Individual. 9, 356–363.

Maldonado, T., Vera, D., & Spangler, W. D. (2022). Unpacking humility: Leader humility, leader personality, and why they matter. Business Horizons, 65(2), 125–137. https://doi.org/10.1016/j.bushor.2021.02.032

Mangkang, P., & Chutima, P. (2022). The Impact of Organisational Climate on Employee Engagement and Performances in a Multinational Oil and Gas Exploration and Production Company in Thailand. Engineering Journal, 26(8), 53–66. https://doi.org/10.4186/ej.2022.26.8.53

Mardiani, I. N., & Chandra, R. (2022). The influence of work motivation and leadership style on employee performance. Journal of Economics and Business Letters, 2(2), 30–34. https://doi.org/10.55942/jebl.v2i2.158

Maryam, S., Sule, E. T., Joeliaty, & Ariawaty, R. N. (2021). Effects of safety climate and employee engagement towards organisational citizenship behaviour of sewage workers. Asian Journal of Business and Accounting, 14(1), 253–275. https://doi.org/10.22452/ajba.vol14no1.10

Mauliddiyah, N. L. (2021). Leadership Style and Organizational Culture: Impacts on Employee Job Satisfaction in The Marryland Teaching Hospital. October, 6.

Md.Aftab Anwar, Aa. M. O.-G. (2015). The Effects of Spiritual Intelligence and its Dimensions on Organizational Citizenship Behaviour. Journal of Industrial Engineering and Management, 8(4), 1162–1178.

Memon, A. H., Khahro, S. H., Memon, N. A., Memon, Z. A., & Mustafa, A. (2023). Relationship between Job Satisfaction and Employee Performance in the Construction Industry of Pakistan. Sustainability (Switzerland), 15(11), 1–21. https://doi.org/10.3390/su15118699

Na-Nan, K., Kanthong, S., Joungtrakul, J., & Smith, I. D. (2020). Mediating effects of job satisfaction and organizational commitment between problems with performance appraisal and organizational citizenship behavior. Journal of Open Innovation: Technology, Market, and Complexity, 6(3). https://doi.org/10.3390/JOITMC6030064

Panigrahi, A., Khaire, R., Hota, S., Taggar, R., & Kumar, A. (2024). Sustainability of banking professionals through the mediating role of employee engagement among organisational citizenship behaviour and job satisfaction. Environment and Social Psychology, 9(3), 1–14. https://doi.org/10.54517/esp.v9i3.2026

Qian, X., Zhang, M., & Jiang, Q. (2020). Leader Humility, and Subordinates’ Organizational Citizenship Behavior and Withdrawal Behavior: Exploring the Mediating Mechanisms of Subordinates’ Psychological Capital. MDPI.

Rafi, M., Jian Ming, Z., & Ahmad, K. (2022). Estimation of the knowledge management model for performance measurement in university libraries. Library Hi Tech, 40(1), 239–264. https://doi.org/10.1108/LHT-11-2019-0225

Raghavendra, R., & Kamaraj, M. (2024). Impact of Employee Engagement on Organizational Performance – Moderating Role of Job Satisfaction. International Research Journal of Multidisciplinary Scope, 5(3), 977–986. https://doi.org/10.47857/irjms.2024.v05i03.0943

Rembet, G. A., Firdiansjah, A., & Sutriswanto. (2020). The Effect of Organizational Commitment and Employee Engagementtowards Employee Performance through Organization Citizenship Behaviors. International Journal of Advances in Scientific Research and Engineering, 06(09), 07–13. https://doi.org/10.31695/ijasre.2020.33869

Riyanto, S., Endri, E., & Herlisha, N. (2021). Effect of work motivation and job satisfaction on employee performance: Mediating role of employee engagement. Problems and Perspectives in Management, 19(3), 162–174. https://doi.org/10.21511/ppm.19(3).2021.14

Sayuti, A. J., Hazisma, S., & Vera Riama, L. (2020). Determinants of Organizational Citizenship Behavior and Its Implication Towards Employee Performance. 111(Icoborot 2018), 217–224. https://doi.org/10.2991/icoborot-18.2019.32

Setyowati, T., Az, B. T., Tobing, D. S. K., Handriyono, Nurhayati, & Qomariah, N. (2021). The Role of Organizational Citizenship Behavior in Mediating the Relationship Between Organizational Culture and Job Satisfaction with Employee Performance. Quality - Access to Success, 22(185), 220–234. https://doi.org/10.47750/QAS/22.185.29

Sheikh, A. M. (2022). Leader humility and team effectiveness: a moderated mediation model of leader-member exchange and employee satisfaction. Evidence-Based HRM, 10(4), 368–384. https://doi.org/10.1108/EBHRM-06-2021-0119

Shrestha, M., & Bhattarai, P. C. (2022). Contribution of Job Satisfaction to Organizational Citizenship Behavior: A Survey of the School Teachers of Nepal. Journal of School Administration Research and Development, 7(1), 36–49. https://doi.org/10.32674/jsard.v7i1.2165

Soyalin, M. (2023). the Mediating Role of Workplace Happiness in the Effect of Humble Leadership on Employee Performance. Kafkas Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 14(27), 206–222. https://doi.org/10.36543/kauiibfd.2023.008

Suryani, S., Sudrajat, B., Hendryadi, H., Saihu, M., Amalia, E., & Fathoni, M. A. (2023). Development of thriving at work and organizational citizenship behavior through Islamic work ethics and humble leadership. Asian Journal of Business Ethics, 12(1), 1–23. https://doi.org/10.1007/s13520-022-00160-3

Ummah, M. S. (2019). The Effect of Personality and Leadership Style on Leadership Effectiveness and Job Satisfaction. Sustainability (Switzerland), 11(1), 1–14.

Valiño, P. C., Leguía, A. P., Sanz, J. M. L., & Ripoll, R. R. (2024). Job satisfaction and happiness keys in the prosocial behavior of citizens in Europe. BMC Psychology.

Wali, J. Al, Muthuveloo, R., & Teoh, A. P. (2022). Unravelling the nexus between creative self-efficacy, humble leadership, innovative work behaviour and job performance amongst physicians in public hospitals. Asia-Pacific Journal of Business Administration, 14(4), 706–726. https://doi.org/10.1108/APJBA-05-2021-0205

Wang, G., Saher, L., Hao, T., Ali, A., & Amin, M. W. (2024). Unlocking employee innovative behavior: the role of humble leadership, core self-evaluation, and leader-member exchange. BMC Psychology, 12(1), 1–14. https://doi.org/10.1186/s40359-024-01668-y

Widyaningrum, M. E. (2020). The Mediating Role of Organizational Citizenship Behaviour (OCB) on the Effect of Work Culture and Leadership Style on Employee Performance (Study at the Department of the PU Resources of the Air to the West Is East). European Journal of Business and Management, 12(23), 52–58. https://doi.org/10.7176/ejbm/12-23-06

Yang, B., Shen, Y., & Ma, C. (2022). Humble Leadership Benefits Employee Job Performance: The Role of Supervisor–Subordinate Guanxi and Perceived Leader Integrity. Frontiers in Psychology, 13(July). https://doi.org/10.3389/fpsyg.2022.936842

Zhong, J., Zhang, L., Li, P., & Zhang, D. Z. (2020). Can leader humility enhance employee wellbeing? The mediating role of employee humility. Leadership and Organization Development Journal, 41(1), 19–36. https://doi.org/10.1108/LODJ-03-2019-0124

Zhou, X., Wu, Z., Liang, D., Jia, R., Wang, M., Chen, C., & Lu, G. (2021). Nurses’ voice behaviour: The influence of humble leadership, affective commitment and job embeddedness in China. Journal of Nursing Management, 29(6), 1603–1612. https://doi.org/10.1111/jonm.13306

Zhu, J., Tang, W., Wang, H., & Chen, Y. (2021). The influence of green human resource management on employee green behavior—a study on the mediating effect of environmental belief and green organizational identity. Sustainability (Switzerland), 13(8). https://doi.org/10.3390/su13084544

Downloads

Published

2026-02-10

How to Cite

Nelci Selan, & Unggul Kustiawan. (2026). Optimasi Kinerja Karyawan Sektor Konstruksi melalui Humble Leadership: Peran Mediasi OCB dan Employee Engagement. INSOLOGI: Jurnal Sains Dan Teknologi, 5(1), 95–110. https://doi.org/10.55123/insologi.v5i1.6969