Pengaruh Pelatihan terhadap Kinerja Karyawan Housekeeping di Hotel SB Kuta

Authors

  • Nyoman Gandha Pradipta Adisastra Politeknik Pariwisata Bali
  • Ni Desak Made Santi Diwyarthi Politeknik Pariwisata Bali
  • Ni Luh Gde Sri Sadjuni Politeknik Pariwisata Bali

DOI:

https://doi.org/10.55123/toba.v3i3.4049

Keywords:

Employee, Housekeeping, Hotel, Performance, Training

Abstract

This research aims to analyze the effect of traiing on employee performance in the Housekeeping Department at SB Hotel, Kuta. Through quantitative methods, this study uses simple linear regression analysis to test the effect of training variables on employee performance. Data was collected through questionnaires distributed to Housekeeping employees and analyzed using SPSS 16.0 software. The results showed that there is a significant influence between training and employee performance. This is indicated by the results of the t test, where the calculated t value of 4,992 is greater than the t table of 2.045, which indicates a real relationship between the two variables. In addition, the results of the determination analysis show that training contributes 46.2% to improving employee performance, while the remaining 53.8% is influenced by other variables not mentioned in this study. The conclusion of this study is that training has a significant influence on the performance of Housekeeping employees at SB Hotel, Kuta, but there  are other variables that also play an important role in influencing employee performance. Therefore, hotel management is advised not only to focus on training, but also to pay attention to other factors that can improve overall employee performance.

Downloads

Download data is not yet available.

References

Aruan, H. (2023). Kinerja karyawan dalam perspektif manajemen. Jakarta: Penerbit Universitas.

Ajala, E.M. (2013). Barriers to Effective Resource Utilization in Organizations. Journal of Management and Business Strategy, 4(2), 20-28.

Azizah, S., Hakim, L., & Sumarni, S. (2021). _Metodologi Penelitian Kuantitatif_. Jakarta: Kencana.

Bell, S. J., & Luddington, J. A. (2016). Customer complaint behavior: A managerial perspective. New York: HarperCollins.

Ganggarini, P. S. N., Arianty, A. A. A. S., & Purnantara, I. M. H. (2021). Pengaruh standar operasional prosedur dan pelatihan kerja terhadap kinerja karyawan housekeeping di Puri Saron Hotel Lovina. Jurnal Manajemen Akomodasi, 11(1), 78-90.

Ghalia. Smith. (2017). Ekonomi Manajerial dan Strategi Bisnis. Yogyakarta: Salemba Empat Gujarati, D. N. (2003). _Basic Econometrics_ (4th ed.). New York: McGraw-Hill.

Hamali, A. Y. (2016). Pengelolaan sumber daya manusia dalam organisasi. Jakarta: Bumi Aksara.

Hamalik, O. (2016). Pengembangan Sumber Daya Manusia Manajemen Pelatihan Ketenagakerjaan Pendekatan terpadu. Jakarta: PT. Bumi Aksara.

Hartomo, N. K., & Luturlean, B. S. (2021). Pengaruh pelatihan terhadap kinerja karyawan di Kantor Pusat PT. Pos Indonesia (Persero) Bandung. Jurnal Manajemen dan Bisnis, 9(2), 45-58.

Hasibuan, M. S. P. (1996). _Manajemen Sumber Daya Manusia_. Jakarta: PT Bumi Aksara. Hill, R. (1998). What Sample Size is "Enough" in Internet Survey Research?. Interpersonal

Computing and Technology: An Electronic Journal for the 21st Century. Jackson. (2015). Pengelolaan Sumber Daya Manusia. Jakarta: Salemba Empat Kasmir. (2016). Manajemen Sumber Daya Manusia. Jakarta: Raja Grafindo Persada.

Lawson, F. R. (2017). Tempat tinggal dengan sifat umum untuk wisatawan. Jurnal Akomodasi, 8(1), 23-35.

Mangkunegara, A. P. (2018). Evaluasi Kinerja SDM. Jakarta: Refika Aditama. Mangkunegara, A. P. (2019). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.

Manullang. (2015). Dasar – dasar Manajemen. Bandung: Universitas Gadjah mada University Press

Marwansyah. (2019). Manajemen Sumber Daya Manusia. Jakarta: PT. Bumi Aksara. Masram. (2017). Manajemen Sumber Daya manusia. Jakarta: Zifatama Publisher.

Mukhlas, I., & Kariyoto, R. (2018). Pengaruh training terhadap kinerja karyawan housekeeping department di Hotel Ibis Styles Malang. Jurnal Manajemen Perhotelan, 6(2), 120-135.

Perdana, I. K. (2022). Pengaruh pelatihan terhadap kinerja karyawan melalui motivasi kerja di PT. Gudang Garam, Tbk. Direktorat Grafika Kota Sidoarjo. Jurnal Manajemen Sumber Daya Manusia, 10(3), 112-125.

Perwani, Y. S. (2017). Teori dan Petunjuk Praktek Housekeeping untuk Akademi Perhotelan. Bandung: Alfabeta.

Priansa, Doni. (2017). Perencanaan Dan Pengembangan SDM. Bandung: Alfabeta Pramudyo, R. (2019). Definisi pelatihan kerja. Jurnal Pelatihan dan Pengembangan, 11(2), 34-45.

Rivai, V., & Basri, A. (2015). _Performance Appraisal (Penilaian Kinerja)_. PT Raja Grafindo Persada.

Downloads

Published

2024-08-20

How to Cite

Nyoman Gandha Pradipta Adisastra, Ni Desak Made Santi Diwyarthi, & Ni Luh Gde Sri Sadjuni. (2024). Pengaruh Pelatihan terhadap Kinerja Karyawan Housekeeping di Hotel SB Kuta. TOBA: Journal of Tourism, Hospitality and Destination, 3(3), 93–96. https://doi.org/10.55123/toba.v3i3.4049

Issue

Section

Articles