Optimalisasi Media Sosial untuk Pemasaran Wellness Tourism Berbasis Komunitas Lokal
DOI:
https://doi.org/10.55123/toba.v4i2.6161Kata Kunci:
Local Community, Local Culture, Social Media, Tourism Marketing, Wellness TourismAbstrak
Wellness tourism based on local communities in Yogyakarta has significant potential for development through social media marketing, but it is often hindered by limited digital skills and resources. This study aims to analyze the effectiveness of social media in promoting wellness tourism by local communities and to formulate optimal strategies to enhance destination visibility. Using a qualitative approach, this study analyzes content from 10 Instagram and TikTok accounts managed by local communities in Yogyakarta (Sleman, Bantul, and Yogyakarta city) over the period of November 2024–April 2025, complemented by interviews with five account managers. The results show that interactive content (6.5%) and visual content (5.2%) generate higher engagement rates compared to narrative content (3.8%). Peak engagement occurred in December 2024 and April 2025, coinciding with holiday periods. Effective strategies include regular posting, collaboration with local influencers, and highlighting local culture such as jamu therapy. The main challenges are limited editing skills and promotional budgets. This study recommends increasing interactive content, producing high-quality visuals, and providing digital skills training to support the economic sustainability of local communities through wellness tourism.
Unduhan
Referensi
Albasrie, A. D. A., Himawan, I. S., & Sharipudin, M. N. S. B. (2024). Sustainable Wellness Tourism in Indonesia (Case Study on Health Tourism Development at Hanara Wellbeing Center Bandung). Media Konservasi, 29(3), 435. https://doi.org/10.29244/medkon.29.3.435
Amir, A., Sukarno, T. D., & Rahmawati, F. (2020). Identifikasi Potensi dan Status Pengembangan Desa Wisata di Kabupaten Lombok Tengah, Nusa Tenggara Barat. Journal of Regional and Rural Development Planning, 4(2), 84–98. https://doi.org/10.29244/jp2wd.2020.4.2.84-98
Aripradono, H. W. (2020). Penerapan Komunikasi Digital Storytelling Pada Media Sosial Instagram. Teknika, 9(2), 121–128. https://doi.org/10.34148/teknika.v9i2.298
Bawole, P. (2021). Community based design for developing tourism area in the Village of Karangwuni, Wates District, Kuloprogo Regency – Yogyakarta Special Region. IOP Conference Series: Earth and Environmental Science, 738(1), 012053. https://doi.org/10.1088/1755-1315/738/1/012053
Briantama Yanuar, R., Ni Wayan, K. S., Zithny Ilman, P., & Satria, Y. A. (2019). Perception of People on Modernized Traditional Culinary in Yogyakarta. IOP Conference Series: Earth and Environmental Science, 338(1), 012003. https://doi.org/10.1088/1755-1315/338/1/012003
Briliana, V., Ruswidiono, W., & Deitiana, T. (2021). How Social Media are Successfully Transforming the Marketing of Local Street Food to Better Serve the Constantly-Connected Digital Consumer: Ninth International Conference on Entrepreneurship and Business Management (ICEBM 2020), Jakarta, Indonesia. https://doi.org/10.2991/aebmr.k.210507.049
Darmawan, F., Fardiah, D., & Rinawati, R. (2020). Utilization of Social Media in Developing Community-Based Internet on Village. Proceedings of the 2nd Social and Humaniora Research Symposium (SoRes 2019). 2nd Social and Humaniora Research Symposium (SoRes 2019), Bandung, Indonesia. https://doi.org/10.2991/assehr.k.200225.058
Devi, A., & Maizida, K. (2023). Identifikasi Potensi Psikoterapi Kawruh Jiwa Ki Ageng Suryomentaram sebagai Wisata Kebugaran Berbasis Kearifan Lokal. Tourisma: Jurnal Pariwisata, 4(2), 147. https://doi.org/10.22146/gamajts.v4i2.88264
Dewi, S. P., Ristianti, N. S., & Kurniati, R. (2020). The Economic Sustainability Model of Community Based Tourism in Batik Kampong Semarang. IOP Conference Series: Earth and Environmental Science, 409(1), 012023. https://doi.org/10.1088/1755-1315/409/1/012023
Ding, J., & Md Syed, M. A. B. (2022). Social Media Utilisation in Tourism Industry: An Updated Review. International Journal of Academic Research in Business and Social Sciences, 12(5). https://doi.org/10.6007/ijarbss/v12-i5/13128
Endarwati, E. T., Widyastuti, S. M., & Desfitrina, D. (2022). PENGGUNAAN MEDIA SOSIAL SEBAGAI ALTERNATIF STRATEGI PEMASARAN PARA PELAKU USAHA MIKRO KECIL DAN MENENGAH. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 6(3), 2164–2171. https://doi.org/10.31955/mea.v6i3.2739
Fatmawati, I., & Sulistyo, A. (2022). Peningkatan Daya Saing Objek Wisata Berbasis Masyarakat melalui Strategi Digital Marketing. JPPM (Jurnal Pengabdian Dan Pemberdayaan Masyarakat), 6(2), 383. https://doi.org/10.30595/jppm.v6i2.12400
Galih Kusumah, A. H., & Andrianto, T. (2023). Narrative Crafting in Tourism Destinations: An Autoethnographic Exploration of Storytelling Techniques for Tour Guides. Journal of Tourism Sustainability, 3(1), 19–27. https://doi.org/10.35313/jtospolban.v3i1.72
Gan, T., Zheng, J., Li, W., Li, J., & Shen, J. (2023). Health and Wellness Tourists’ Motivation and Behavior Intention: The Role of Perceived Value. International Journal of Environmental Research and Public Health, 20(5), 4339. https://doi.org/10.3390/ijerph20054339
Garnita, D., & Irawati, I. (2021). Tinjauan Sistematis tentang Penggunaan Media Sosial untuk Promosi Perpustakaan Akademik. Pustakaloka, 13(2), 235–267. https://doi.org/10.21154/pustakaloka.v13i2.3110
Girsang, C. N., & Kartikawangi, D. (2021). Two-Way Symmetrical Communication Pattern: Company Strategy to Build Engagement Through Social Media. Jurnal Komunikasi, 13(2), 271. https://doi.org/10.24912/jk.v13i2.11191
Hadi, R. R. H. A., Sudana, I. P., & Kristianto, Y. (2023). PENGEMASAN PAKET WISATA KEBUGARAN DI DESA SAYAN, KECAMATAN UBUD, KABUPATEN GIANYAR. Jurnal IPTA, 11(1), 23. https://doi.org/10.24843/IPTA.2023.v11.i01.p04
Hartaman, N., Wahyuni, W., Nasrullah, N., Has, Y., Hukmi, R. A., Hidayat, W., & Ikhsan, A. A. I. (2021). Strategi Pemerintah Dalam Pengembangan Wisata Budaya Dan Kearifan Lokal Di Kabupaten Majene. Ganaya : Jurnal Ilmu Sosial Dan Humaniora, 4(2), 578–588. https://doi.org/10.37329/ganaya.v4i2.1334
Januar, S. K., Syafira Mawada Tanjung, & Saleh, M. Z. (2023). Analisis Startegi Pemasaran Netflix Di Pasar Global. Business and Investment Review, 1(6), 27–35. https://doi.org/10.61292/birev.v1i6.74
Jiwa Permana, A. A., & Yoga Sucipta, G. (2020). Potential Information Media for Village Petang based on Video to Promote Tourism Village. Journal of Education Technology, 4(1), 59. https://doi.org/10.23887/jet.v4i1.24093
Khairani, A., & Fachira, I. (2021). The Influence of Different Digital Content Marketing on Consumer Engagement in The Tourism Sector. International Journal of Social Science and Business, 5(3), 443. https://doi.org/10.23887/ijssb.v5i3.38109
Kinanthi, M., Muqoffa, M., & Pitana, T. S. (2021). Local identity of sustainability perspective in Brayut Tourism Village, Sleman, Yogyakarta. IOP Conference Series: Earth and Environmental Science, 778(1), 012029. https://doi.org/10.1088/1755-1315/778/1/012029
Kristian, Y. H., Prilianti, K. R., & Tirma Irawan, P. L. (2019). IMPLEMENTASI TEXT MINING UNTUK ANALISIS PREFERENSI MASYARAKAT TERHADAP TEMPAT WISATA DI INDONESIA. Jurnal Simantec, 7(2), 72–81. https://doi.org/10.21107/simantec.v7i2.6710
Kurniawan, D., Wahyuni, H., & Sutan, A. J. (2021). Analysis of Tourism Promotion Strategies Through Twitter Social Media: A Case Study in Yogyakarta. Journal of Local Government Issues, 4(1), 77–89. https://doi.org/10.22219/logos.v4i1.14732
Kurniawan, Y., Harry, -, Oktavianus, K., Anwar, N., & Cabezas, D. (2022). Social Media Content and Data Analysis of Audience Engagement in the Tour and Travel Industry. JOIV : International Journal on Informatics Visualization, 6(3), 697. https://doi.org/10.30630/joiv.6.3.912
Kurniawati, D., Prayitno, E., Sari, D. F., & Putra, S. N. (2019). Sentiment Analysis of Twitter Use on Policy Institution Services using Naïve Bayes Classifier Method. Journal of International Conference Proceedings, 2(1). https://doi.org/10.32535/jicp.v2i1.409
Lating, A., Lating, F. A., Sugiono, D., & Liana, Y. (2021). Determinan Kepuasan Pengguna Sistem Informasi Akademik (Determinants of User Satisfaction with Academic Information Systems). Akutansi Bisnis & Manajemen ( ABM ), 28(2), 61. https://doi.org/10.35606/jabm.v28i2.931
Lestari, T. P., Octavia, D. R., & Majid, A. (2023). PENGEMBANGAN DESA WISATA BERBASIS WELLNESS TOURISM MELALUI RUMAH TOGA. JMM (Jurnal Masyarakat Mandiri), 7(1), 649. https://doi.org/10.31764/jmm.v7i1.12502
Lubis, H., Rohmatillah, N., & Rahmatina, D. (2020). STRATEGY OF TOURISM VILLAGE DEVELOPMENT BASED ON LOCAL WISDOM. Jurnal Ilmu Sosial Dan Humaniora, 9(2), 320. https://doi.org/10.23887/jish-undiksha.v9i2.22385
Meikassandra, P., Prabawa, I. W. S. W., & Mertha, I. W. (2020). WELLNESS TOURISM IN UBUD. “A QUALITATIVE APPROACH TO STUDY THE ASPECTS OF WELLNESS TOURISM DEVELOPMENT.” Journal of Business on Hospitality and Tourism, 6(1), 79. https://doi.org/10.22334/jbhost.v6i1.191
Mohammad, A. A. A., Elshaer, I. A., Azazz, A. M. S., Kooli, C., Algezawy, M., & Fayyad, S. (2024). The Influence of Social Commerce Dynamics on Sustainable Hotel Brand Image, Customer Engagement, and Booking Intentions. Sustainability, 16(14), 6050. https://doi.org/10.3390/su16146050
Prayitno, E., Suprawoto, T., & Perdana, I. J. (2024). Perancangan Ulang User Interface Sistem Informasi Akademik dengan Metode Design Thinking. Jurnal Informatika Komputer, Bisnis Dan Manajemen, 22(2), 51–58.
Pusparani, P., & Rianto, R. (2021). Implementasi Konsep Pentahelix Dalam Pengembangan Desa Wisata Cibuntu. Sadar Wisata: Jurnal Pariwisata, 4(1), 21–27. https://doi.org/10.32528/sw.v4i1.5389
Putri Luthfiya, D., Susanto, E., & Andrianto, T. (2021). Applying the Technology Acceptance Model to Design Wellness Tourism E-Guidebook. Journal of Tourism Sustainability, 1(2), 82–94. https://doi.org/10.35313/jtos.v1i2.16
Rachmawaty, A. (2021). Strategi Marketing Menggunakan Instagram. ATRABIS: Jurnal Administrasi Bisnis (e-Journal), 7(1), 39–51. https://doi.org/10.38204/atrabis.v7i1.565
Rashad, A. S., & Asri, T. M. (2020). The Analysis of Instagram Use as a Media of Tourism Promotion in Malang City (Case Study on @Amazingmalang Instagram Account). Journal of Indonesian Tourism and Development Studies, 8(2), 91–96. https://doi.org/10.21776/ub.jitode.2020.008.02.05
Rini, A. D. (2020). Digitalization in the Community-based Tourism Development in Peripheral Areas: A Case Study of Sumbermanjing Wetan Village, Malang Regency. JAS (Journal of ASEAN Studies), 7(2). https://doi.org/10.21512/jas.v7i2.6115
Sari, D. F., Kurniawati, D., Prayitno, E., & Irfangi, I. (2019). Sentiment Analysis of Twitter Social Media to Online Transportation in Indonesia Using Naïve Bayes Classifier. Journal of International Conference Proceedings, 2(1). https://doi.org/10.32535/jicp.v2i1.410
Setiawati, R., & Pritalia, G. L. (2023). Pemanfaatan Media Sosial sebagai Sarana Promosi Sektor Pariwisata. KONSTELASI: Konvergensi Teknologi Dan Sistem Informasi, 3(2), 278–285. https://doi.org/10.24002/konstelasi.v3i2.7255
Soedjardjo, D. P. (2023). The Effect of Instagram Social Media Marketing Content towards the Public Attitude through Online Engagement (Study on the National Narcotics Agency Central Kalimantan Province). East Asian Journal of Multidisciplinary Research, 2(8), 3245–3260. https://doi.org/10.55927/eajmr.v2i8.5156
Sudarmiatin. (2019). The Effect of Destination Image on Destination Branding and Revisit Intention. Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019). Proceedings of the 2019 International Conference on Organizational Innovation (ICOI 2019), Ulsan, South Korea. https://doi.org/10.2991/icoi-19.2019.87
Ulfah, I. D., Mulyana, M., & Pratiwi, A. (2021). Penggunaan Media Periklanan Pada The Jungle Waterpark. Jurnal Ilmiah Pariwisata Kesatuan, 2(1), 1–8. https://doi.org/10.37641/jipkes.v2i1.509
Wiwiek Agustina, N. K., & Arie Yudhistira, P. G. (2021). Analysis of Tirta Empul Development Strategy as Wellness Tourist Attraction in New Normal Era. Journal of Business on Hospitality and Tourism, 7(1), 114. https://doi.org/10.22334/jbhost.v7i1.279
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2025 Nerys Lourensius L. Tarigan, Edy Prayitno, Ferhadius Endi, Sugiman Sugiman, Sri Setyowati

Artikel ini berlisensi Creative Commons Attribution 4.0 International License.





















