Resolusi Konflik dan Transformasi Hubungan Sosial: Perspektif Manajemen Konflik Kontemporer
DOI:
https://doi.org/10.55123/mamen.v5i4.8784Keywords:
Conflict Resolution, Conflict Management, Negotiation, Mediation, ReconciliationAbstract
Conflict is a phenomenon inseparable from human life, arising from differences in interests, values, perceptions, needs, and goals among individuals and groups. If not managed properly, conflicts can escalate into disputes that disrupt social relationships, organizational performance, and societal stability. Therefore, conflict resolution is an important aspect of conflict management, aimed at creating constructive, fair, and sustainable solutions. This research aims to analyze the concept of conflict resolution, identify various methods of conflict resolution, and explain the implementation of conflict resolution from the perspective of conflict management. The research uses a qualitative approach with a type of library research. Data sources were obtained from books, scientific articles, legal documents, and various literature relevant to the study of conflict resolution and conflict management. The data were analyzed using content analysis techniques through the stages of data collection, data reduction, categorization, interpretation, and conclusion drawing. The research results show that conflict resolution not only focuses on resolving disputes but also on eliminating the root causes of conflict and building harmonious relationships among the conflicting parties. Conflict resolution methods can be pursued through self-regulation or third-party intervention, including negotiation, mediation, arbitration, court proceedings, or reconciliation. Research findings affirm that collaborative approaches, mediation, and reconciliation are the most effective strategies in achieving peaceful, just, and sustainable conflict resolution.
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