Memetakan Ruang Digital sebagai Area Praktik Pekerjaan Sosial

Penulis

  • Flores G. Mayaut Institut Sosial dan Teknologi (ISTEK) Widuri Jakarta

DOI:

https://doi.org/10.55123/abdisoshum.v5i1.7772

Kata Kunci:

Digital Space, Practice Area, Social Work

Abstrak

The development of digital technology has fundamentally changed the structure and dynamics of social life, creating digital space as a new arena for social interaction, meaning-making, and the distribution of social risk. This article aims to map digital space as an area of ​​social work practice by examining its characteristics, opportunities, and emerging challenges. Using a qualitative-descriptive approach through critical literature review and conceptual analysis, this study highlights that digital space functions not only as a means of communication but also as a social ecosystem that shapes relations of power, identity, and participation, and gives rise to new forms of vulnerability, such as online violence, unequal digital access, disinformation, and the exploitation of personal data. The study's findings indicate that social work practice in the digital era requires a redefinition of the role of social workers, from mere providers of conventional services to agents capable of conducting technology-based interventions with preventive, promotive, and advocative approaches. Digital space provides opportunities to expand service reach, strengthen community participation, and develop intervention models that are more adaptive and responsive to the needs of vulnerable groups. This study confirms that mapping digital space as an area of ​​social work practice is a strategic step to maintain the relevance and sustainability of the profession amidst social changes caused by digitalization. His contribution to the formulation of a conceptual framework that can be used as a basis for developing contextual social work policies, education, and practices that are oriented towards social justice in the digital era.

Referensi

Adeseun Kafayat Balogun, Samson Niyi Dada, Oluwatobiloba Kazeem, & Kehinde Abiola Bakare-Adesokan. (2025). Integrating telehealth services in social work practice for vulnerable groups. World Journal of Advanced Research and Reviews, 25(1), 1984–1991. https://doi.org/10.30574/wjarr.2025.25.1.0248

Alifiarry, M. A., & Kusumasari, B. (2021). The Application of Social Movement as a Form of Digital Advocacy: Case of #TolakRUUPermusikan. Journal of Government and Civil Society, 5(1), 1. https://doi.org/10.31000/jgcs.v5i1.2991

Ananda Ade Salsabila, & Haerani Nur. (2025). Representasi Diri di Sosial Media: Antara Identitas Nyata dan Identitas Virtual. PESHUM : Jurnal Pendidikan, Sosial Dan Humaniora, 4(4), 5601–5620. https://doi.org/10.56799/peshum.v4i4.9244

Andrianti, A., Aryani, R., Aryani, L., Yudistira, M., Yulvianda, R., & Sutoyo, M. A. H. (2024). SOSIALISASI PENGUATAN DIGITALISASI BAGI PELAJAR SMK DENGAN PENINGKATAN KEMAMPUAN DIGITALISASI PADA SMK NEGERI 2 MUARO JAMBI. GERVASI: Jurnal Pengabdian Kepada Masyarakat, 8(3), 961–972. https://doi.org/10.31571/gervasi.v8i3.7955

Asdin, A. (2023). PEMBERDAYAAN MASYARAKAT MELALUI PELATIHAN DAN PENDAMPINGAN BERBASIS TEKNOLOGI DI DESA DAREK LOMBOK TENGAH. JURDAR : JURNAL PENGABDIAN KEPADA MASYARAKAT, 3(2), 21–27. https://doi.org/10.59259/jpm.v3i2.325

Castells, M. (2020). “Space of Flows, Space of Places: Materials for a Theory of Urbanism in the Information Age” The City Reader 7th Edition. Routledge. https://doi.org/https://doi.org/10.4324/9780203826508-10

Creswell, J. W. (2013). Qualitative Inquiry & Research Design: Choosing Among Five Approaches. SAGE Publications.

Dery Athallah Afif, Ferina, A. T., Akmal Fahmi, Muhammad Ulil Albab, & Evy Nurmiati. (2024). TANTANGAN ETIS DALAM PENGGUNAAN JEJARING SOSIAL: A SYSTEMATIC LITERATURE REVIEW. JURNAL PERANGKAT LUNAK, 6(3), 400–404. https://doi.org/10.32520/jupel.v6i3.3570

Fuchs, C. (2019). Henri Lefebvre’s Theory of the Production of Space and the Critical Theory of Communication. Communication Theory, 29(2), 129–150. https://doi.org/10.1093/ct/qty025

Handayani, K. (2024). Strategi Adaptif untuk Mempertahankan Tenaga Kerja di Era Society 5.0: Menghadapi Tantangan Cobot. Jurnal Penelitian Multidisiplin Bangsa, 1(3), 185–200. https://doi.org/10.59837/jpnmb.v1i3.50

Idulfilastri, R. M., Tiatri, S., Keni, K., Solikhah, N., Dewi, F. I. R., & Beng, J. T. (2022). DAMPAK PSIKOLOGIS MAHASISWA PADA IMPLEMENTASI PEMBELAJARAN KOLABORATIF DAN PARTISIPATIF DI KABUPATEN BELITUNG. Jurnal Muara Ilmu Sosial, Humaniora, Dan Seni, 6(1), 198–206. https://doi.org/10.24912/jmishumsen.v6i1.16074.2022

Inayah, S. (2024). Viral harmoni : menyebar nilai moderasi di dunia digital. Ume Publishing.

Irfan, R., & Masyhuri, M. (2025). Interaksi Sosial dan Era Digital : Perubahan Sosial Masyarakat Indonesia Modern. Journal of Education Technology Information Social Sciences and Health, 4(1), 698–703. https://doi.org/10.57235/jetish.v4i1.4963

Irhas, & Reni. (2025). Sosial Media dan Kesadaran Lingkungan: Pengaruh Kampanye Digital terhadap Perilaku Ramah Lingkungan. SEIKAT: Jurnal Ilmu Sosial, Politik Dan Hukum, 4(1), 315–321. https://doi.org/10.55681/seikat.v4i1.1633

Istyawan, A. (2025). Nilai dan Etika Pekerja Sosial dalam Proses Pertolongan: Analisis Penerapan dan Dilema Etis. Jurnal Pendidikan Tambusai, 9(1), 11543–11550. https://doi.org/10.31004/jptam.v9i1.26542

Kowal, J. R., Manusiwa, C. M., Sureni, S., & Dendeng, L. C. (2025). Cyber Counseling: Pastoral Support through WhatsApp Group to Fellow Congregants. Proskuneo: Journal of Theology, 1(2), 105–117. https://doi.org/10.53674/pjt.v1i2.223

Langi, E. A., Nendissa, J. E., Kowal, J. R., & Nyaming, F. G. (2025). Cultural Transformation through Contextual Mission Approach in the Digital Age. Studia Philosophica et Theologica, 25(1), 17–33. https://doi.org/10.35312/studia.v25i1.711

Mishna, F., Sanders, J. E., Sewell, K. M., & Milne, E. (2021). Teaching Note—Preparing Social Workers for the Digital Future of Social Work Practice. Journal of Social Work Education, 57(sup1), 19–26. https://doi.org/10.1080/10437797.2021.1912676

Nendissa, J. E. (2025). Dinamika Agama dalam Era Digital:Pengaruh Media Sosial terhadap Praktik Keagamaan di Kalangan Generasi Muda. MAWAR SARON: Jurnal Pendidikan Kristen Dan Gereja, 8(2), 1–20.

Nendissa, J. E., Engel, J. D., & Suprabowo, G. Y. A. (2024). Online Social Support Terhadap Penyintas Covid-19 dari Perspektif Pendampingan Masyarakat di Karombasan Selatan, Manado-Sulawesi Utara. SUNDERMANN: Jurnal Ilmiah Teologi, Pendidikan, Sains, Humaniora Dan Kebudayaan, 17(2), 131–143.

Nendissa, J. E., Langi, E. A., Pantow, A. G. F., Tonapa, D., & Sampepadang, R. D. P. (2025). ANALISIS KEEFEKTIFAN DAN TANTANGAN ETIS TERHADAP PERAN AI DALAM MENINGKATKAN PEMBELAJARAN MULTIKULTURAL. The Way: Jurnal Teologi Dan Kependidikan, 11(1), 90–107. https://doi.org/10.54793/teologi-dan-kependidikan.v11i1.178

Ningrum, D. P., Arifin, T. S. N., & Arrianie, L. (2025). PELATIHAN DIGITAL MARKETING SEBAGAI BENTUK PEMBERDAYAAN KELOMPOK WANITA TANI DI GAMPING YOGYAKARTA. Jurnal Abdi Insani, 12(5), 1861–1869. https://doi.org/10.29303/abdiinsani.v12i5.2434

Nurlaila, R. (2021). SOCIAL MEDIA AS AN ONLINE CONSULTATION SERVICE. Diakom : Jurnal Media Dan Komunikasi, 4(1), 37–52. https://doi.org/10.17933/diakom.v4i1.90

Nurwahida, N., Firmansyah, A. B., Yusuf, M., Khatima, K., & Aulia, A. D. (2025). Teknologi dan komunikasi antar budaya : Peluang dan tantangan di dunia digital. Journal Peqguruang: Conference Series, 7(1), 277. https://doi.org/10.35329/jp.v7i1.6125

Parrott, L., & Madoc-Jones, I. (2008). Reclaiming Information and Communication Technologies for Empowering Social Work Practice. Journal of Social Work, 8(2), 181–197. https://doi.org/10.1177/1468017307084739

Rachmatullah, N., & Purwani, F. (2022). Analisis Pentingnya Digitalisasi & Infrastruktur Teknologi Informasi Dalam Institusi Pemerintahan : E-Government. JURNAL FASILKOM, 12(1), 14–19. https://doi.org/10.37859/jf.v12i1.3512

Raidifi, E., & Emiyati, A. (2024). Transformasi Sosial oleh Generasi Z dalam Konteks Masyarakat Majemuk. Proceeding National Conference of Christian Education and Theology, 2(2), 143–153. https://doi.org/10.46445/nccet.v2i2.961

Ramadhani, A. F., & Jatnika, D. C. (2025). DINAMIKA INTERAKSI SOSIAL REMAJA DI ERA DIGITAL DAN PERAN PEKERJA SOSIAL. Share : Social Work Journal, 14(2), 148–155. https://doi.org/10.24198/share.v14i2.59963

Ratnasari, E., Sumartias, S., & Romli, R. (2021). Social Media, Digital Activism, and Online Gender-Based Violence in Indonesia. Nyimak: Journal of Communication, 5(1), 97. https://doi.org/10.31000/nyimak.v5i1.3218

Saputra, M. R. A., Chalid, F. I., & Budianto, H. (2023). Metode Ilmiah dan Penelitian: Kuantitatif, Kualitatif, dan Kepustakaan (Bahan Ajar Madrasah). NIzamia Learning Center.

Sarosa, S. (2021). Analisis Data Penelitian Kualitatif. Kanisius.

Sihombing, F. T., Gultom, L. H., Lidia Rumapea, Tri Santa Lasmarito Mahulae, Yunita Tri Carnova Manurung, & Fazli Rachman. (2025). Kewarganegaraan Di Masyarakat Jaringan: Dampak Interaksi Online Terhadap Solidaritas dan Kohesi Sosial. Jurnal Pendidikan Kewarganegaraan, 9(1), 235–244. https://doi.org/10.31571/jpkn.v9i1.8102

Simamora, R. H., Baringbing, P. G. W., Beno, H., & Nendissa, J. E. (2025). Dari Eden ke Cyberspace: Menafsirkan Narasi Alkitab di Dunia Digital. CHARISTHEO: Jurnal Teologi Dan Pendidikan Agama Kristen, 5(1), 1–18.

Tarore, S. Y. (2025). Dinamika Relasi antara Pekerja Sosial dan Klien dalam Tahapan Pendampingan Asesmen Awal. JITSS (Journal of Innovation and Trend in Social Sciences), 2(1), 14–27. https://doi.org/10.63203/jitss.v2i1.358

Wewengkang, E. J. N., Kuwissy, G. J., Wohon, F., Tolego, Y. B., & Palempung, F. F. (2025). Fenomena Pengemis Virtual Di Tiktok Dikaji Dari Teori Etika Kekristenan, Pendidikan Karakter Dan Literasi Digital. Mitra Sriwijaya: Jurnal Teologi Dan Pendidikan Kristen, 6(1), 104–123. https://doi.org/10.46974/ms.v6i1.138

Yunas, N. S., Susanto, A. H., & Kuswandoro, W. E. (2024). Penguatan Kapasitas Digital Leadership Bagi Aparatur Pemerintah Desa. Surya Abdimas, 8(3), 376–385. https://doi.org/10.37729/abdimas.v8i3.4887

Diterbitkan

2026-03-15

Cara Mengutip

Flores G. Mayaut. (2026). Memetakan Ruang Digital sebagai Area Praktik Pekerjaan Sosial. ABDISOSHUM: Jurnal Pengabdian Masyarakat Bidang Sosial Dan Humaniora, 5(1), 170–180. https://doi.org/10.55123/abdisoshum.v5i1.7772

Terbitan

Bagian

Articles