Mobile Laundry Application Based on Real-Time Tracking and Firebase

Penulis

  • Muhamad Naufal Adzmi Universitas Catur Insan Cendekia
  • Muhammad Farhan Syadida Universitas Catur Insan Cendekia
  • Ridho Taufiq Subagio Universitas Catur Insan Cendekia

DOI:

https://doi.org/10.55123/jomlai.v5i3.9533

Kata Kunci:

Firebase, Flutter, Laundry Information System, Mobile Application, Real-time Tracking

Abstrak

Operational management at DEVDAR Laundry currently faces efficiency challenges due to the use of instant messaging apps like WhatsApp for ordering, one-sided status tracking access on the Point of Sale (POS) system, and the absence of order validation to prevent fake orders and unexpected clothing weight changes. These issues cause order notifications to pile up, trigger repetitive inquiries from customers regarding laundry status, and risk financial losses due to inaccurate cost estimations. This study aims to design and develop a mobile-based laundry application that integrates order workflows, real-time status tracking, and centralized operational management. The application was developed using the Flutter framework for a multiplatform user interface and Firebase as the database and real-time data synchronization media, following the Waterfall system development method. The results of Black Box Testing and User Acceptance Testing (UAT) indicate that the application successfully unifies all transaction workflows, provides convenient independent tracking access for customers, and assists management in verifying orders, adjusting actual clothing weights, and managing business cash flow transparently.

Referensi

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Diterbitkan

2026-09-29

Cara Mengutip

Muhamad Naufal Adzmi, Muhammad Farhan Syadida, & Ridho Taufiq Subagio. (2026). Mobile Laundry Application Based on Real-Time Tracking and Firebase. JOMLAI: Journal of Machine Learning and Artificial Intelligence, 5(3), 132–141. https://doi.org/10.55123/jomlai.v5i3.9533

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