Analisis Kepuasan Pengguna Terhadap Penerapan Sistem Informasi Manajemen Puskesmas Di Puskesmas Sibabangun Menggunakan Metode EUCS Tahun 2023

Authors

  • Deby Natalia Simatupang STIKes Santa Elisabeth Medan
  • Theofilus Zagoto STIKes Santa Elisabeth Medan

DOI:

https://doi.org/10.55123/sehatmas.v3i1.2672

Keywords:

SIMPUS, Kepuasan pengguna, EUCS

Abstract

Puskesmas services are progressing day by day, making them increasingly complex, therefore a puskesmas management information system is needed that is able to guarantee the availability of data quickly, accurately, up to date, continuously and responsibly. The community health center management information system (SIMPUS) is a community health center management application whose main function is as a tool for recording, processing and presenting information on all patient data from initial registration to reporting. Every Community Health Center is obliged to implement (SIMPUS) both electronic and non-electronic which is part of the health information system. One method used to evaluate the success of a system as seen from user satisfaction is End User Computing Statistics (EUCS). The EUCS definition of an information system itself is an overall evaluation of information system users with more emphasis on end user satisfaction (statisfaction) with 5 satisfaction assessment variables including content, format, accuracy, timeliness, ease of use. This research was conducted at the Sibabangun Health Center, Sibabangun sub-district, Central Tapanuli district in 2023, involving 30 respondents actively using SIMPUS with the EUCS method by sending questionnaires using Google Form to the respondents with the research results obtained being that on average respondents were satisfied with the implementation of SIMPUS but not closes the possibility that there are still many problems experienced by users, especially in the dimensions of accuracy and ease of use, with problems with system errors and ease of use which needs to be considered by providing training to all SIMPUS users.

Downloads

Download data is not yet available.

References

Adrianti, H. (2019) ‘Pengaruh Faktor End User Computing Satisfaction (Eucs) Terhadap Manfaat Nyata Pengguna Sistem Informasi Elektronik (E-Puskesmas) Di Puskesmas Sawah Besar Jakarta’, Jurnal Rekam Medis dan Informasi Kesehatan, 6(Desembar), pp. 1–7.

Adiputra, Z. and Garmelia, E. (2021) ‘Analisis Tingkat Kepuasan Pengguna Sistem Informasi Puskesmas Menggunakan Metode End User Computing Satisfaction (EUCS) di Puskesmas’, Jurnal Rekam Medis dan Informasi Kesehatan, 4(1)

Aulia, N. R. (2017) ‘Aplikasi SIMPUS Untuk Pendaftaran Pasien Di Puskesmas Mulyorejo Surabaya’, The Indonesian Journal of Public Health, 12(August), pp. 237–248. doi: 10.20473/ijph.v12i1.2017.237-248.

Djohar, D., Oktavia, N., & Damayanti, F. T. (2018). Analisis Penyebab Terjadinya Missfile Dokumen Rekam Medis Rawat Jalan di Ruang Penyimpanan(Filling) RSUD Kota Bengkulu Tahun 2017. Jurnal Manajemen Informasi Kesehatan Indonesia, 6(2), 79. https://doi.org/10.33560/.v6i2.190

Doll, W. J. et al. (1998) ‘The meaning and measurement of user satisfaction: A multigroup invariance analysis of the end-user computing satisfaction instrument’, Journal of Management Information Systems, 21(1), pp. 227–262. doi: 10.1080/07421222.2004.11045789.

Fitriansyah et al. (2018) ‘Penerapan Dimensi EUCS (End User Computing Satisfaction) Untuk Mengevaluasi Tingkat Kepuasan Pengguna Situs Web’, Konferensi Nasional Sistem Informasi (KNSI) 2018. Available at: http://jurnal.atmaluhur.ac.id/index.php/knsi2018/article/view/334.

Fitriana, B. R. D., Hidana, R., & Parinduri, S. K. (2020). Analisis Penerapan Sistem Informasi Manajemen Puskesmas (Simpus) Dengan Model Human Organization Technology (Hot)-Fit Di Puskesmas Tanah Sareal Kota Bogor Tahun 2019. Promotor, 3(1), 18–27. https://doi.org/10.32832/pro.v3i1.3121

Golo, Z. A., Subinarto, & Garmelia, E. (2021). Analysis of User Satisfaction Level of Primary Care Information System Using End User Computing Satisfaction (EUCS) Method at Primary Care. Journal of Information Engineering and Applications, 4(1), 52–56.

Handayani, F. (2021). Faktor Penyebab tidak Terlaksananya Sistem Informasi Manajemen Puskesmas.

Hikmah, F. and Farlinda, S. (2014) ELEKTRONIC HEALTH RECORD. Edited by N. S. Wibowo. Mitra Wacana Medika.

Kemenkes RI (2014) ‘Peraturan Mentri Kesehatan Republik Indonesia Nomor 75 Tahun 2014’.

Kholili, U. (2011). Pengenalan Ilmu Rekam Medis Pada Masyarakat Serta Kewajiban Tenaga Kesehatan di Rumah Sakit. Jurnal Kesehatan Komunitas, 1(2), 60–72. https://doi.org/10.25311/keskom.vol1.iss2.12

Machmud, R. (2018). Kepuasan Penggunaan Sistem Informasi. In Ideas Publishing. https://repository.ung.ac.id

Perry, A.G., & Potter, P.A. (2009). Fundamental of nursing. Seventh Edition. St. Louis Missouri : Mosby Inc.

Pinerdi, S., Ardianto, E. T., & Dwi Elisanti, A. (2020). Analisis Tingkat Penerimaan dan Penggunaan Sistem Informasi Manajemen Puskesmas Di Kabupaten Jember. Jurnal Manajemen Kesehatan Indonesia, 8(3), 136–147. https://doi.org/10.14710/jmki.8.3.2020.136-147

Pinerdi, S., Tri Ardianto, E., Nuraini, N., & Nurmawati, I. (2020). J-REMI : Jurnal Rekam Medik Dan Informasi Kesehatan TINGKAT PENERIMAAN DAN PENGGUNAAN SISTEM INFORMASI MANAJEMEN PUSKESMAS KABUPATEN JEMBER. J-REMI : Jurnal Rekam Medik Dan Informasi Kesehatan, 1(2), 104–112.

Rasman, Y. I. K. (2012) ‘Gambaran hubungan unsur-unsur End USER Computing Satisfaction terhadap kepuasan pengguna sistem informasi rumah sakit umum daerah kota depok 2012’.

Setyoningrum, N. R. (2020) ‘Analisis Tingkat Kepuasan Pengguna Sistem Informasi Kerja Praktek dan Skripsi (SKKP) Menggunakan Metode End User Computing Satisfaction (EUCS)’, Journal of Applied Informatics and

Taringan, S. F. N., Abudi, R., & Arsad, N. (2022). Sistem Pengelolaan Rekam Medis Di Puskesmas. Jambura Health and Sport Journal, 4(2), 119–126. https://doi.org/10.37311/jhsj.v4i2.15276

Wahyu, R. O. I. (2018) EVALUASI SISTEM INFORMASI MANAJEMEN PUSKESMAS (SIMPUS) DENGAN METODE END USER COMPUTING SATISFACTION (EUCS) DI PUSKESMAS SUKOWONO JEMBER TAHUN 2017.

Zulkarina, A. N., & Fannya, P. (2022). Nangka Tigaraksa Tahun 2022. 3, 608–614.

Downloads

Published

2024-01-28

How to Cite

Deby Natalia Simatupang, & Theofilus Zagoto. (2024). Analisis Kepuasan Pengguna Terhadap Penerapan Sistem Informasi Manajemen Puskesmas Di Puskesmas Sibabangun Menggunakan Metode EUCS Tahun 2023. SEHATMAS: Jurnal Ilmiah Kesehatan Masyarakat, 3(1), 32–39. https://doi.org/10.55123/sehatmas.v3i1.2672